Support / Maintenance / Training

Customer-specific support for high productivity

The maintenance and continuous improvement of your systems are an important factor for ensuring high productivity. To be able to guarantee a high level of safety and availability, we offer you the maintenance and care of Siempelkamp NIS products over the long term. We adapt our services to your individual wishes.

Excerpt from our range of services:

  • Telephone hotline with qualified personnel
  • Troubleshooting, analysis and fault correction
  • Continuous updating of the supplied software systems (firmware, operating system and application software)
  • Spare parts service
  • Setting up of standby services, also outside normal business hours

Customer-specific training: efficient and wide-ranging

Well-trained employees are a further factor for ensuring high productivity levels at your company, personnel who can operate the systems used and take full advantage of their potential. For this reason we offer you not only training courses during commissioning, but also supervise and train your employees during the entire product cycle.

Our range of services comprises not only product-specific, but also across-the-board training courses in the field of information technology and the associated process engineering.